HelpMe is a multi-service platform developed in the laboratories of the National Research Council (CNR) to revolutionise social and welfare systems. Thanks to advanced technologies, it allows for the monitoring and provision of services dedicated to vulnerable individuals, preventing risks and critical situations. HelpMe is an ecosystem that promotes collaboration between those receiving assistance, operators and resources, creating channels for the exchange and sharing of information, advice and opportunities for help. HelpMe aims to simplify existing technological solutions, improve the healthcare volunteering experience and offer an intuitive user experience in line with post-Covid-19 needs. A digital platform designed to connect, protect and innovate the supportive community.
HelpMe introduces a revolutionary approach to social and healthcare services thanks to an advanced digital infrastructure developed by the CNR. The platform combines proactive monitoring of vulnerable individuals with predictive analytics, allowing for timely interventions even in emergency situations. The cloud architecture integrated with native mobile apps is easy to use, scalable, and accessible, while the REST design optimises data management and operational independence. HelpMe creates a solidarity network between patients, operators and volunteers, encouraging the sharing of resources and needs. An intuitive interface, future integration of chatbots and attention to post-Covid needs make the platform modern, inclusive and prevention-oriented, reducing inappropriate hospitalisations and improving care pathways.